We accept returns and exchanges on clothing and sneakers on the Parley Shop. To request a refund or exchange, please email email@example.com with your Order Number and reason for return within 28 days of purchase date. All goods must be returned unworn and in perfect condition. If there was a mistake on the part of Parley or in the case an item was faulty or damaged, client will be reimbursed for both delivery and return shipping charges. Returns are processed within 5 business days of receipt. All refunds will be given in the same method as original payment.
Please note that we do not accept liability for shipping loss or damage of returned goods. Parley will not refund international duties and taxes. For more information on reclaiming international duties and taxes, please contact your local customs bureau.
Exchanges are given on short sleeve shirts, long sleeves, hoodies and sneakers. All other items are final sale.
ORDER CHANGES AND CANCELLATION
Parley is not able to alter or cancel orders once they have been placed. Refused packages are subject to a restocking fee.
If client is shipping to a destination outside the US, on top of Parley's shipping cost, tax, customs and import duties will be levied by the client’s local government. All additional taxes and fees are the responsibility of the client. This can range from 20% to 40% of the order value.
Items will be shipped from New Jersey (United States), with an official invoice declaring the exact total of merchandise purchased in US dollars.