Parley uses USPS and UPS for domestic and international delivery. Shipping for exchanges are paid for by the customer. Orders placed between Sunday and midnight EST Thursday are fulfilled within 48 hours of receipt and always before the weekend. All orders received after 5PM EST will be considered the next business day. All orders received after Thursday will be shipped the following Monday.
Please note that your order will only be shipped once payment and delivery details have been approved. Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by address or payment verification.
Make sure to double check your billing and shipping address when placing an order. Parley is unable to reroute packages.
Prices displayed on the website are exclusive of taxes. If you are shipping within the US, sales tax will only be charged on orders shipped to Washington State and New York State.
Upon the completion of your order, you will receive an email confirmation outlining the details of your order. This message will include a link that will direct you to updated tracking information.
If client is shipping to a destination outside the US, on top of Parley's shipping cost, tax, customs and import duties will be levied by the client’s local government. All additional taxes and fees are the responsibility of the client. This can range from 20% to 40% of the order value.
Items will be shipped from New Jersey (United States), with an official invoice declaring the exact total of merchandise purchased in US dollars.
Parley is currently unable to ship glass, ceramics or breakables outside of the United States.